Caller info and case type create a Clio contact and a draft matter ready for intake.
Every call your AI agent takes flows into Clio with the full context: caller info, what they asked about, how they sounded, and what happened. Catch it in Zapier and route it however you want.
One webhook out of RevSquared, then any number of Zaps that route it to Clio. Here's what teams build.
Caller info and case type create a Clio contact and a draft matter ready for intake.
Preferred time and matter type post to the intake coordinator with all context.
Repeat callers attach a call log entry to their existing matter.
Captured billing or retainer questions route to the billing coordinator.
Connect Zapier once in RevSquared. From then on every call posts a full JSON payload — build as many Zaps as you want.
In Zapier, create a new Zap. Pick “Webhooks by Zapier” → “Catch Hook”. Copy the webhook URL Zapier gives you.
In your RevSquared dashboard, open the Zapier integration and paste the URL. One connection covers every future call.
Make a test call (or use the test-payload button). Zapier receives the JSON and shows you the structure to map.
In the same Zap, add Clio as the next step. Pick an action, map the webhook fields into Clio, and turn it on.
New caller details drop into Clio as a contact ready for conflict check.
Case type + facts create a draft matter for the intake coordinator.
Call summary and transcript attach as a Clio activity entry.
Preferred date and matter type route to the right attorney's calendar.
PI, family, criminal — keep reporting tight.
Existing clients update instead of duplicating.
One Zapier integration. Paste your Catch Hook URL and every intake call posts to it forever.
Separate Zaps for new contacts, matter drafts, consultations, and billing follow-ups.
Webhook fires within seconds so intake responds while the caller is still warm.
Build a Zap once. Every future call lands where it needs to go automatically.