Do notifications go out during the call or only after?

Both. There's a real-time notification when the agent picks up so the team knows a call is in progress, plus a comprehensive summary the moment the call ends.

What's in the post-call summary?

Caller name, phone, email (if captured), call duration, AI-generated summary, outcome (booked / qualified / info-only), sentiment analysis, and links to the full recording and transcript.

Can different call types go to different channels?

Yes. Channel routing is fully configurable — sales to #sales-leads, support to #support, urgent to a dedicated channel with @mentions on the right person.

Can the agent tag specific team members?

Yes. High-priority or routing-rule-matched calls can @mention specific people or @channel for immediate visibility.

Home›Integrations›Slack

Native integration

Every call posted to Slack — in real time.

Live notifications when the AI is on a call. Full summaries with transcript, sentiment, and outcome the moment it ends. Routed to the right channel, with the right people tagged.

Start free trial See how it works

OAuth · workspace-aware
Channel routing
Real-time + post-call posts
Team-member tagging

Incoming call

RevSquared AI · Maria C. · (415) 555-0148

Slack· #sales-leads

Synced · just now

Maria Castellanos

Inbound demo request · Just now

● Posted · @sales-team pinged

Channel#sales-leads · Routed by intent

CallerMaria Castellanos · 50-seat team

SummaryWants demo this week, decision by Q2

OutcomeDemo booked · Hot lead

new-leadhigh-prioritydemo-bookedqualified

Thread created · @sales-team pinged · Recording linked

auto

Live preview — call → Slack post, in under 5 seconds

Built natively for

Slack

Workspace OAuth
Channel-by-call-type routing
Sentiment + outcome flags
Recording + transcript links

What syncs

From the call into the right Slack channel, instantly.

Caller details, summary, sentiment, recording — formatted for fast scanning, posted exactly where your team works.

RevSquared · From the call

Call type
Caller name
Phone number
Call summary
Sentiment
Outcome
Recording URL
Priority

Slack · Into your channels

Channel · Routed
Message · Header
Message · Contact line
Message · Body
Message · Color flag
Message · Status pill
Message · Linked
Tag · @user mention

How it flows

A call ends. Slack knows everything.

Five steps — your team gets the context they need without lifting a finger.

01
Call comes in
AI receptionist answers. A live notification posts to your designated Slack channel — “call in progress, caller X, intent Y.”
02
Conversation handled
Agent runs the call. Captures details, books appointments, qualifies the lead, etc.
03
Call ends, summary fires
The moment the call ends, a comprehensive summary posts: caller, contact, summary, sentiment, outcome.
04
Channel routed
Sales calls go to #sales-leads. Support to #support. Urgent issues to #urgent with the on-call person tagged.
05
Team picks it up
Recording and transcript are linked. Team can review and follow up — or react with an emoji to claim it.

What you get

Real Slack notifications. Not a generic Zap blast.

Real-time notifications

Live posts when the agent is on a call so your team knows what's happening as it happens.

Post-call summaries

Caller details, AI summary, sentiment, outcome, and recording link — formatted for fast scanning.

Channel routing

Sales calls to #sales. Support to #support. Urgent to #urgent. You control the routing.

@mentions

High-priority calls tag the right person — on-call engineer, manager, or specific rep.

Recording + transcript

Direct links in every message. Team can review without leaving Slack.

Sentiment + outcome

Color flags for negative sentiment. Status pills for outcomes. Triage at a glance.

Why teams pick RevSquared for Slack

Slack is where your team works. So that's where calls live.

1-channel

Setup

Connect your workspace, pick the default channel, you're live. Routing rules are easy to add later.

Real-time

Posts

Notifications during the call and a summary the moment it ends. No 5-minute Zap delay.

OAuth

Workspace-aware

Standard Slack OAuth. Recognizes channels, users, and permissions exactly as configured.

Common questions

Everything else you'd want to know.

Both. There's a real-time notification when the agent picks up so the team knows a call is in progress, plus a comprehensive summary the moment the call ends.

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