Wait — do I need a separate “Microsoft Teams integration” in RevSquared?

No. RevSquared has one generic Zapier integration. You paste one Catch Hook URL into it and you're done on the RevSquared side. The Teams part lives entirely inside the Zap you build in Zapier.

Do I need a Zapier or n8n account?

Yes. Zapier's free tier covers ~100 tasks/mo. n8n is open-source and free to self-host.

Can I post to multiple channels?

Yes — use Zap paths or filters to route different call types to different Teams channels.

What does the webhook payload look like?

Full call JSON: caller name, phone, email, transcript, AI summary, sentiment, outcome, captured custom fields, recording URL.

Can I send adaptive cards instead of plain text?

Yes — the Teams Zapier action supports both plain messages and adaptive cards for richer formatting.

Home›Integrations›Microsoft Teams

Connected via Zapier · n8n

RevSquared + Microsoft Teams. Calls ping your channels.

Every call your AI agent takes flows into Microsoft Teams with the full context: caller info, what they asked about, how they sounded, and what happened. Catch it in Zapier or n8n and route it however you want.

Start free trial See how it works

Webhook-based
Works with any Zapier or n8n flow
Full call payload
Posts within seconds

Connected via

Microsoft Teams

Webhooks by Zapier
n8n webhook node
Full JSON payload per call
Fires within seconds of call end

Common workflows

Build the Zaps your Teams channels need.

One webhook out of RevSquared, then any number of Zaps that post into Microsoft Teams.

Urgent call

Post in #ops channel

Caller info and AI summary post in your ops channel with @-mentions for the on-call lead.

New booking

Post in #dispatch

Appointment time and customer name drop into the dispatch channel for the schedulers.

Hot sales lead

Chat the rep

High-intent calls trigger a Teams chat message to the rep with caller details and recording URL.

Call ended

Daily summary post

Roll all calls into one daily Teams post for an at-a-glance review.

How to connect

One webhook. Any Zap you want.

Connect Zapier once in RevSquared. From then on every call posts a full JSON payload.

01
Start a Zap with Catch Hook
In Zapier, create a new Zap. Pick “Webhooks by Zapier” → “Catch Hook”. Copy the URL.
02
Paste it into RevSquared once
Open the Zapier integration in your RevSquared dashboard and paste the URL.
03
Fire a test call
Make a test call. Zapier receives the JSON and shows you the structure to map.
04
Add Microsoft Teams as the action
Add Microsoft Teams as the next step. Pick an action (Send Channel Message, Send Chat Message). Pick the team and channel, format the message, turn it on.

What you get

What you can build.

Post call alerts

Build a Zap that posts call summaries into the right Teams channel.

Route by topic

Use Zap paths to send sales calls to one channel and ops calls to another.

Adaptive cards

Send rich Teams adaptive cards with caller info, summary, and recording link.

Mention the right person

Auto @-mention the on-call lead based on call topic or time of day.

Chat specific reps

Send hot-lead pings as direct chats to the assigned rep.

Daily roll-ups

Batch all calls into one daily channel post for review.

Why teams pick RevSquared for Teams

The honest way to wire RevSquared into your Teams workspace.

1 hookup

Connect once

RevSquared has one Zapier integration. Paste one Catch Hook URL and every call posts to it forever.

Many Zaps

Route however

From that webhook, post to ops, dispatch, sales, or chat specific people — same payload, different Teams destinations.

Real-time

Not batched

The webhook fires seconds after the call ends. Your team sees the alert before the caller's even off the phone.

Common questions

Everything else you'd want to know.

No. RevSquared has one generic Zapier integration. You paste one Catch Hook URL into it and you're done on the RevSquared side. The Teams part lives entirely inside the Zap you build in Zapier.