Caller info and case type create a contact and matter ready for intake.
Every call your AI agent takes flows into Smokeball with the full context: caller info, what they asked about, how they sounded, and what happened. Catch it in Zapier and route it however you want.
One webhook out of RevSquared, then any number of Zaps that route it to Smokeball. Here's what teams build.
Caller info and case type create a contact and matter ready for intake.
Preferred time and matter type route to the attorney with full context.
Repeat callers automatically log a Smokeball activity entry on their matter.
Captured billing or retainer questions route to billing within seconds.
Connect Zapier once in RevSquared. From then on every call posts a full JSON payload — build as many Zaps as you want.
In Zapier, create a new Zap. Pick “Webhooks by Zapier” → “Catch Hook”. Copy the webhook URL Zapier gives you.
In your RevSquared dashboard, open the Zapier integration and paste the URL. One connection covers every future call.
Make a test call (or use the test-payload button). Zapier receives the JSON and shows you the structure to map.
In the same Zap, add Smokeball as the next step. Pick an action, map the webhook fields into Smokeball, and turn it on.
New caller details drop into Smokeball as a contact ready for intake.
Case type + facts create a matter ready for the attorney's review.
Call summaries attach as Smokeball activity entries with timestamps.
Preferred date routes to the attorney's calendar.
Categorize by area for reporting.
Existing clients update instead of duplicating.
One Zapier integration. Paste your Catch Hook URL and every intake call posts to it.
Different Zaps for contacts, matters, activity entries, billing.
Webhook fires within seconds so the matter file always reflects today.
Build a Zap once. Every future call lands where it needs to go automatically.