RevSquared/Industries/Medical Practices
For medical practices

AI Phone Agents Built for Medical Practices

Practices lose $70,000+ per year from unanswered patient calls. RevSquared schedules, triages urgent symptoms, and handles refills 24/7 while your front desk focuses on the waiting room.

Live on your number before lunch7-day free trialPre-tuned for Medical Practices
30–40%
of medical calls go unanswered
85%
of patients never leave a voicemail
$3,500
average annual revenue per primary-care patient
$70K/yr
lost from missed new patient calls
The problem

Patient calls keep slipping through.

Five places revenue and care quality leak every week.

  1. 01

    Front desk juggling act

    Check-ins, insurance verification, prior auths, phone — something always drops.

  2. 02

    Voicemail loses patients

    85% of patients who reach voicemail never call back. They book the next practice.

  3. 03

    Lost revenue per patient

    Each missed new-patient call is $2,000–$5,000+ in annual visits and referrals.

  4. 04

    Urgent symptoms after hours

    Chest tightness, high fevers, sudden vision changes — they happen when no one picks up.

  5. 05

    Refill and follow-up flood

    Refills, lab inquiries, and referrals consume 3–4 hours of staff phone time daily.

The fix

Built for medical practices, out of the box.

Every feature ships enabled on day one. No custom dev, no professional services invoice.

01

Always-on answer

Every call answered instantly — during office hours and after.

When chest pain calls at 10:30 p.m., 911 instructions should land in 15 seconds.
02

Provider-matched scheduling

Books with the right provider, visit type, and duration based on the reason for calling.

03

Urgent symptom triage

Recognizes configurable clinical keywords and routes emergencies to on-call staff.

04

New patient intake

Captures insurance, PCP referral, medical history basics, and pharmacy preference.

05

Refill and lab routing

Routes refills, lab questions, and referrals to the right staff queue.

06

Multi-provider awareness

Books across your full provider roster, not just the first available slot.

Calls your agent handles

Every call type. Every hour. Handled.

Urgent triage

Routed to on-call staff
  • Chest pain and shortness of breath
  • Severe allergic reactions
  • Uncontrolled bleeding
  • Sudden vision or neuro changes

Routine calls

Booked on your schedule
  • Annual physicals and well visits
  • Sick-visit same-day booking
  • Prescription refill requests
  • Lab and imaging follow-ups

New patient intake

Captured for your front desk
  • New-patient appointment booking
  • Insurance verification questions
  • Specialist referral coordination
  • Telemedicine vs. in-person preferences
In the real world

Three calls, three wins.

10:32 p.m. · TuesdayScenario 01

After-hours chest pain

A 58-year-old calls with chest tightness. Your agent recognizes the emergency keywords, advises 911, captures name, DOB, and current meds, and texts your on-call physician within 15 seconds.

8:14 a.m. · MondayScenario 02

Monday-morning avalanche

Fourteen patients call in the first 20 minutes — weekend symptoms, refills, lab questions. Your agent handles every call, books appointments, routes refills to nursing, and sends labs to results queue.

11:48 a.m. · ThursdayScenario 03

New patient with complex insurance

A new patient asks about Aetna HMO and PCP referral requirements. Your agent confirms participation, captures the insurance ID and referring physician, and books with the right provider.

Works with what you have

Plugs into the tools you already use.

DrChrono, Kareo, Google Calendar, GoHighLevel — one-click connect.

See all integrations
Free Guide

The 2026 Google LSA Playbook

Dominate your local competition, rank #1 on Google Local Services Ads, and turn Google into your top salesperson. Built for medical practices.

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  • 56 pages of LSA ranking tactics
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Ready to never miss another patient call?

Your agent is pre-configured for medical practices the moment you sign up. Live on your number before lunch.