Wait — do I need a separate “FieldEdge integration” in RevSquared?

No. RevSquared has one generic Zapier integration. You paste one Catch Hook URL into it and you're done on the RevSquared side. The FieldEdge part lives entirely inside the Zap you build in Zapier.

Do I need a Zapier or n8n account?

Yes — RevSquared sends a webhook, you need a tool to catch it and route it to FieldEdge. Zapier (free tier covers ~100 tasks/mo) or self-hosted n8n both work.

What does the webhook payload look like?

Full call JSON: caller name, phone, email, transcript, AI summary, sentiment, outcome, captured custom fields, recording URL.

Can I customize what data goes where?

Yes — inside Zapier you map any field from the webhook payload to any FieldEdge field with point-and-click.

Does FieldEdge have a Zapier integration?

FieldEdge has limited native Zapier coverage; most shops use a webhook-to-FieldEdge-API middleware step or n8n. The webhook payload from RevSquared works with either.

Can the AI book onto the dispatch board?

RevSquared captures the request; the dispatcher confirms. Most shops want eyes on truck availability before the slot locks.

Home›Integrations›FieldEdge

Connected via Zapier

RevSquared + FieldEdge. Calls become dispatched jobs.

Every call your AI agent takes flows into FieldEdge with the full context: caller info, what they asked about, how they sounded, and what happened. Catch it in Zapier and route it however you want.

Start free trial See how it works

Webhook-based
Works with any Zap
Full call payload
Setup in ~5 minutes

Connected via

FieldEdge

Webhooks by Zapier
Full JSON payload per call
Fires within seconds of call end

Common workflows

Build the Zaps your shop needs.

One webhook out of RevSquared, then any number of Zaps that route it to FieldEdge. Here's what teams build.

New service call

FieldEdge customer + call

Caller info and issue create a customer record and call ticket ready for dispatch.

Maintenance plan question

Service agreement task

Captured questions about an agreement route to the office to verify and follow up.

Quote requested

Estimate workflow

Captured scope routes to the office for a same-day estimate.

Emergency call

On-call dispatch

After-hours emergencies trip an instant page to the on-call tech with full context.

How to connect

One webhook. Any Zap you want.

Connect Zapier once in RevSquared. From then on every call posts a full JSON payload — build as many Zaps as you want.

01
Start a Zap with Catch Hook
In Zapier, create a new Zap. Pick “Webhooks by Zapier” → “Catch Hook”. Copy the webhook URL Zapier gives you.
02
Paste it into RevSquared once
In your RevSquared dashboard, open the Zapier integration and paste the URL. One connection covers every future call.
03
Fire a test call
Make a test call (or use the test-payload button). Zapier receives the JSON and shows you the structure to map.
04
Add FieldEdge as the action
In the same Zap, add FieldEdge as the next step. Pick an action, map the webhook fields into FieldEdge, and turn it on.

What you get

What you can build.

Auto-create customers

Drop new caller details into your FieldEdge customer pipeline.

Generate call tickets

Job description + address creates a dispatch-ready ticket.

Route maintenance plans

Plan questions route to the agreement coordinator.

Page on-call techs

After-hours emergencies fire an instant SMS or Slack ping.

Tag by service line

HVAC, plumbing, electrical — keep reporting clean.

Sync repeat customers

Existing customers update instead of duplicating.

Why teams pick RevSquared for FieldEdge

The honest way to wire RevSquared into your dispatch.

1 hookup

Connect once

One Zapier integration. Paste your Catch Hook URL and every service call posts to it.

Many Zaps

Route however

Different Zaps for new customers, tickets, agreements, dispatch, emergencies.

Real-time

Not batched

Webhook fires within seconds so the dispatcher rolls trucks faster.

Common questions

Everything else you'd want to know.

No. RevSquared has one generic Zapier integration. You paste one Catch Hook URL into it and you're done on the RevSquared side. The FieldEdge part lives entirely inside the Zap you build in Zapier.