Wait — do I need a separate “WhatsApp Business integration” in RevSquared?

No. RevSquared has one generic Zapier integration. You paste one Catch Hook URL into it and you're done on the RevSquared side. The WhatsApp Business part lives entirely inside the Zap you build in Zapier.

Do I need a Zapier or n8n account?

Yes — RevSquared sends a webhook, you need a tool to catch it and route it to WhatsApp Business. Zapier (free tier covers ~100 tasks/mo) or self-hosted n8n both work.

What does the webhook payload look like?

Full call JSON: caller name, phone, email, transcript, AI summary, sentiment, outcome, captured custom fields, recording URL.

Can I customize what data goes where?

Yes — inside Zapier you map any field from the webhook payload to any WhatsApp Business field with point-and-click.

Does WhatsApp Business have a Zapier integration?

Yes — the official WhatsApp Business Cloud API has Zapier and n8n coverage. Note: outbound messages outside a 24-hour window require pre-approved templates.

What about template approval?

WhatsApp templates need Meta approval (usually 24–48h). Build them in WhatsApp Business Manager first, then reference the template name in your Zap.

Home›Integrations›WhatsApp Business

Connected via Zapier \u00b7 n8n

RevSquared + WhatsApp Business. Calls trigger WhatsApp follow-ups.

Every call your AI agent takes flows into WhatsApp Business with the full context: caller info, what they asked about, how they sounded, and what happened. Catch it in Zapier or n8n and route it however you want.

Start free trial See how it works

Webhook-based
Works with any Zapier or n8n flow
Full call payload
Setup in ~5 minutes

Connected via

WhatsApp Business

Webhooks by Zapier
n8n webhook node
Full JSON payload per call
Fires within seconds of call end

Common workflows

Build the Zaps your follow-up needs.

One webhook out of RevSquared, then any number of Zaps that route it to WhatsApp Business. Here's what teams build.

New inbound call

WhatsApp confirmation

Captured callers get a WhatsApp message confirming what was discussed.

Booked appointment

WhatsApp reminder

Confirmed appointments trigger a WhatsApp reminder 24 hours before.

Quote sent

WhatsApp follow-up

Quoted callers get a WhatsApp follow-up with the quote details.

Missed call

WhatsApp callback offer

Callers who hang up early get a WhatsApp message offering to schedule a callback.

How to connect

One webhook. Any Zap you want.

Connect Zapier once in RevSquared. From then on every call posts a full JSON payload — build as many Zaps as you want.

01
Start a Zap with Catch Hook
In Zapier, create a new Zap. Pick “Webhooks by Zapier” → “Catch Hook”. Copy the webhook URL Zapier gives you.
02
Paste it into RevSquared once
In your RevSquared dashboard, open the Zapier integration and paste the URL. One connection covers every future call.
03
Fire a test call
Make a test call (or use the test-payload button). Zapier receives the JSON and shows you the structure to map.
04
Add WhatsApp Business as the action
In the same Zap, add WhatsApp Business as the next step. Pick an action, map the webhook fields into WhatsApp Business, and turn it on.

What you get

What you can build.

Send WhatsApp templates

Trigger pre-approved WhatsApp Business templates from any call event.

Auto-confirmations

Every booked appointment triggers a WhatsApp confirmation.

Send reminders

Time-based reminders fire 24h or 1h before appointment.

Recovery sequences

Missed calls trigger a WhatsApp callback offer.

Tag by topic

Apply tags to your WhatsApp Business contact list by call topic.

Sync repeat contacts

Existing WhatsApp contacts update instead of duplicating.

Why teams pick RevSquared for WhatsApp

The honest way to wire RevSquared into your WhatsApp channel.

1 hookup

Connect once

One Zapier integration. Paste your Catch Hook URL and every call posts to it.

Many Zaps

Route however

Different Zaps for confirmations, reminders, follow-ups, recovery.

Real-time

Not batched

Webhook fires within seconds so the WhatsApp lands while the caller still has the conversation in mind.

Common questions

Everything else you'd want to know.

No. RevSquared has one generic Zapier integration. You paste one Catch Hook URL into it and you're done on the RevSquared side. The WhatsApp Business part lives entirely inside the Zap you build in Zapier.