Medical & Dental
RevSquared for Optometry.
Optometry practices lose $40,000+ per year from missed calls during exams and optical fittings. Your AI receptionist answers every call instantly — books eye exams, handles contact lens reorder requests, explains insurance coverage for glasses and contacts, and captures new patient intake while your staff focuses on patients in the exam chair.
25-35%
of optometry calls missed during exam blocks
$1,800
average annual revenue per optical patient
62%
of patients book with the first office that answers
$40K+/yr
lost from missed patient calls at a typical practice
The Problem You Know Too Well.
Sound familiar? You're not alone. Every optometry business deals with this.
Staff Tied Up With Patients
Your optician is fitting frames, your tech is running pre-tests, and your front desk is processing insurance — the phone rings and nobody can grab it.
Missed Calls During Exams
25-35% of optometry office calls go unanswered during exam blocks and busy optical hours, driving patients to competitor practices.
Lost Patient Revenue
Each lost new patient costs your practice $1,200-$2,500+ in exam revenue plus glasses, contacts, and annual recurring visits.
Repetitive Contact Lens Calls
Contact lens patients need reorders, prescription updates, and troubleshooting — these repetitive calls consume hours of staff time weekly.
Insurance Confusion
Vision insurance is confusing for patients — VSP, EyeMed, Davis Vision, Spectera — and explaining benefits over the phone delays other callers.
How RevSquared Fixes It.
Purpose-built for optometrybusinesses. Here's what changes when you plug in.
Always-On During Exam Blocks
Answers every call instantly — during exam blocks when no one is at the front desk, and after hours when patients need to schedule.
Smart Exam Scheduling
Books comprehensive eye exams, contact lens fittings, medical eye exams, and pediatric visits with the correct provider and duration.
Contact Lens Reorder Capture
Handles contact lens reorder requests by collecting patient name, current prescription details, lens brand, and preferred shipping method.
Insurance Benefits Explanation
Answers common insurance questions — whether you accept VSP, EyeMed, or Medicare — based on your specific plan participation.
New Patient Intake
Captures new patient intake — vision insurance, medical insurance, last eye exam date, current prescription, and symptoms.
Revenue Opportunity Spotting
Your AI Sales Manager reviews calls in batches, identifies missed revenue opportunities like contact lens upgrades, and suggests prompt improvements.
Calls Your AI Handles.
Every type of call your optometry business gets — handled professionally, 24/7.
Eye exam appointment scheduling
Contact lens reorder and prescription renewal requests
Vision insurance coverage and benefits questions
Glasses repair and adjustment appointments
Pediatric and first-time eye exam scheduling
Medical eye exam referrals (dry eye, glaucoma, diabetic screening)
Frame selection and optical department inquiries
Appointment rescheduling and cancellations
Real-World Use Cases.
See exactly how your AI agent handles real optometry scenarios.
Contact Lens Reorder at 9pm
A patient realizes at 9pm that they're on their last pair of daily contacts and need to reorder before a weekend trip. They call your office and your AI answers instantly, confirms their identity, verifies the current prescription and lens brand (Acuvue Oasys 1-Day), and submits the reorder request to your contact lens team. The patient gets a confirmation text, and your staff processes the order first thing in the morning.
Back-to-School Eye Exam Rush
August hits and parents flood your phone lines scheduling their kids' annual eye exams before school starts. Your AI handles 20+ calls simultaneously, asks age-appropriate questions for each child, books pediatric comprehensive exams with the right duration, and collects vision insurance information. Your front desk helps the families already in the office instead of being glued to the phone.
Insurance Confusion Before an Appointment
A patient calls asking if you accept VSP Choice and whether their plan covers both glasses and contacts. Your AI explains that yes, your office is a VSP Choice provider, describes the typical benefit structure (exam copay, frame allowance, contact lens allowance), and advises them to bring their VSP member ID. It then books a comprehensive eye exam — turning a confused caller into a scheduled patient in under 3 minutes.
Red Eye Emergency on a Saturday
A patient wakes up Saturday morning with a red, painful eye and blurred vision after sleeping in their contacts. Your AI recognizes the urgency keywords, asks about symptoms (pain level, discharge, vision changes), advises removing the contact lens and not rubbing the eye, and either books a same-day medical eye exam if your office has Saturday hours or directs the patient to your on-call provider with a full summary of the symptoms.
Related Industries.
RevSquared serves businesses like yours across dozens of industries.
Ready to Never Miss a Optometry Call Again?
Start your free trial today. Your AI is configured for optometry businesses out of the box.