Wait — do I need a separate “Jira integration” in RevSquared?

No. RevSquared has one generic Zapier integration. You paste one Catch Hook URL into it and you're done on the RevSquared side. The Jira part lives entirely inside the Zap you build in Zapier.

Do I need a Zapier or n8n account?

Yes — RevSquared sends a webhook, you need a tool to catch it and route it to Jira. Zapier (free tier covers ~100 tasks/mo) or self-hosted n8n both work.

What does the webhook payload look like?

Full call JSON: caller name, phone, email, transcript, AI summary, sentiment, outcome, captured custom fields, recording URL.

Can I customize what data goes where?

Yes — inside Zapier you map any field from the webhook payload to any Jira field with point-and-click.

Does Jira have a Zapier integration?

Yes — Jira Cloud's Zapier and n8n coverage handles issues, comments, and transitions.

Can I file to multiple Jira projects?

Yes — each Zap targets a specific project. Build separate Zaps per project.

Home›Integrations›Jira

Connected via Zapier \u00b7 n8n

RevSquared + Jira. Calls become Jira issues.

Every call your AI agent takes flows into Jira with the full context: caller info, what they asked about, how they sounded, and what happened. Catch it in Zapier or n8n and route it however you want.

Start free trial See how it works

Webhook-based
Works with any Zapier or n8n flow
Full call payload
Setup in ~5 minutes

Connected via

Jira

Webhooks by Zapier
n8n webhook node
Full JSON payload per call
Fires within seconds of call end

Common workflows

Build the Zaps engineering needs.

One webhook out of RevSquared, then any number of Zaps that route it to Jira. Here's what teams build.

Bug reported by phone

Jira bug issue

Caller info, reproduction steps, and severity create a Jira bug ticket in the right project.

Feature request

Jira story

Captured feature requests create a Jira story in the product backlog.

Support escalation

Jira incident

Escalated support calls create a Jira incident with full call context.

Customer feedback

Jira insight

General feedback calls log to a Jira project for product review.

How to connect

One webhook. Any Zap you want.

Connect Zapier once in RevSquared. From then on every call posts a full JSON payload — build as many Zaps as you want.

01
Start a Zap with Catch Hook
In Zapier, create a new Zap. Pick “Webhooks by Zapier” → “Catch Hook”. Copy the webhook URL Zapier gives you.
02
Paste it into RevSquared once
In your RevSquared dashboard, open the Zapier integration and paste the URL. One connection covers every future call.
03
Fire a test call
Make a test call (or use the test-payload button). Zapier receives the JSON and shows you the structure to map.
04
Add Jira as the action
In the same Zap, add Jira as the next step. Pick an action, map the webhook fields into Jira, and turn it on.

What you get

What you can build.

Auto-create issues

Every call creates a Jira issue in the right project with full transcript attached.

Set priority

Map call urgency to Jira priority field.

Assign to teammates

Route issues based on call topic and product area.

Add custom fields

Map captured fields to Jira custom fields.

Tag by component

Categorize issues by product component.

Sync recurring callers

Repeat callers add comments to existing issues instead of duplicating.

Why teams pick RevSquared for Jira

The honest way to wire RevSquared into your Jira backlog.

1 hookup

Connect once

One Zapier integration. Paste your Catch Hook URL and every call posts to it.

Many Zaps

Route however

Different Zaps for bugs, stories, incidents — same payload, different Jira projects.

Real-time

Not batched

Webhook fires within seconds so engineering sees customer issues today.

Common questions

Everything else you'd want to know.

No. RevSquared has one generic Zapier integration. You paste one Catch Hook URL into it and you're done on the RevSquared side. The Jira part lives entirely inside the Zap you build in Zapier.