Caller info creates a new item with all column values pre-filled — name, phone, source, status.
Every call your AI agent takes flows into monday.com with the full context: caller info, what they asked about, how they sounded, and what happened. Catch it in Zapier or n8n and route it however you want.
One webhook out of RevSquared, then any number of Zaps that route it into monday.com.
Caller info creates a new item with all column values pre-filled — name, phone, source, status.
Appointment time and customer details land on the dispatch or schedule board ready for ops.
Sentiment + outcome bump status to Urgent and tag the on-call person automatically.
Repeat callers update their existing item with the latest call summary instead of creating duplicates.
Connect Zapier once in RevSquared. From then on every call posts a full JSON payload.
In Zapier, create a new Zap. Pick “Webhooks by Zapier” → “Catch Hook”. Copy the URL.
Open the Zapier integration in your RevSquared dashboard and paste the URL.
Make a test call. Zapier receives the JSON and shows you the structure to map.
Add monday.com as the next step. Pick an action (Create Item, Update Item, Change Column Value). Pick the board, map columns, turn it on.
Build a Zap that creates monday items from every call on whichever board you pick.
Caller name, phone, summary, sentiment — any field maps to any monday column type.
Auto-assign the right team member based on call topic or customer area.
Use call sentiment or outcome to set status columns (New, Hot, Booked, etc.).
Dedupe by phone or email so repeat callers update their existing item.
Use monday's native automations downstream of the Zap-created item.
RevSquared has one Zapier integration. Paste one Catch Hook URL and every call posts to it forever.
From that webhook, create items on a Leads board, a Schedule board, an Urgent board — same payload, different boards.
The webhook fires seconds after the call ends. Your boards reflect today's calls today, not tomorrow morning's CSV import.
Your AI answers emergency and maintenance calls 24/7 so your techs stay on the job.
See the pageBurst pipe at 2am? Your AI picks up first and books the job before your competitor does.
See the page78% of buyers choose the first agent who responds. Your AI qualifies leads and books showings 24/7.
See the page42% of clients hire the first attorney who responds. Your AI qualifies leads and books consultations 24/7.
See the pageBuild a Zap once. Every future call lands on the right board with the right column values.